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Indonesia Digital Security Guide

Protect Yourself from Online Scams

Learn about the latest scam tactics in Indonesia and how to protect yourself and your family from cybercrime.

Types of Online Scams

Recognize various scam tactics commonly used in Indonesia to avoid becoming a victim.

Phone & SMS Scams

Vishing & Smishing

Scammers call/text pretending to be from banks, government, or companies to steal personal data or money.

Examples:

  • Fake lottery winning SMS
  • Calls claiming to be from bank asking for OTP
  • Phishing link SMS
  • Fake 'police' threat calls

Email Scams (Phishing)

Fake Emails

Emails impersonating official institutions to steal login credentials, credit card data, or other sensitive information.

Examples:

  • Fake password reset emails
  • Fake marketplace invoices
  • Bank account verification emails
  • Fake package delivery notifications

Investment Scams

Fraudulent Investment

Fake investment schemes promising high returns without risk. Often use Ponzi or pyramid schemes.

Examples:

  • Fake forex trading robots
  • Fraudulent crypto investments
  • Illegal online arisan
  • Unlicensed binary options

Online Shopping Scams

Online Shopping Scam

Fake online stores or rogue sellers who scam buyers with undelivered goods, fake products, or mismatched quality.

Examples:

  • Fake online stores on social media
  • Products not matching description
  • Fake COD payments
  • Pre-orders never shipped

Romance Scams

Love Scam / Romance Scam

Scammers build fake romantic relationships to financially and emotionally exploit victims.

Examples:

  • Fake foreigner asking for transfers
  • Package held at customs
  • Emergency medical costs
  • Investment together for the future

Job Scams

Job Scam

Fake job offers asking for advance fees, personal data, or forcing victims into illegal activities.

Examples:

  • Online like & subscribe jobs
  • Fake overseas job offers
  • MLM disguised as job openings
  • Upfront training/uniform fees

Lottery & Prize Scams

Prize Scam

Fake notifications about lottery wins or prizes requiring victims to pay fees to claim.

Examples:

  • Winning bank lottery without entering
  • Fake marketplace prizes
  • Fake influencer giveaways
  • Birthday gifts from brands

Social Media Scams

Social Media Scam

Various scam tactics through social media platforms including fake accounts, fraudulent ads, and account hacking.

Examples:

  • Fake Instagram/FB accounts
  • Fake product endorsements
  • Hacked accounts asking for transfers
  • WhatsApp investment groups
Warning Signs

How to Recognize Scams

Watch out for these signs that often appear in various online scams.

Unrealistic Profit Promises

Promising 10-100% monthly returns with no risk is the main red flag for fraudulent investments.

Pressure to Act Immediately

Scammers always create false urgency so victims don't have time to think clearly.

Requesting Sensitive Data

Requests for PIN, OTP, password, or ID photos are major red flags for scams.

Unusual Payment Methods

Transfers to personal accounts, crypto, or phone credit for business transactions are signs of scams.

Cannot Be Verified

Companies or people whose existence cannot be verified should be treated with suspicion.

Fake Testimonials

Screenshots of transfer receipts or testimonials that look too perfect are usually fake.

Checklist Before Transferring Money

⚠️ If you cannot check even one item, DO NOT transfer money.

Victim Guide

Steps If You Become a Victim

Don't panic. Follow these steps to minimize losses and increase recovery chances.

1

Stop All Communication

Don't transfer more money or provide additional information to the scammer.

Block the scammer's number and accounts
2

Collect Evidence

Screenshot all conversations, transfer receipts, scammer profiles, and other information.

Store in a safe place
3

Report to Your Bank

Contact your bank to block the scammer's account and try the reversal process.

Call bank customer service immediately
4

Report to Police

File an official report at the nearest police station or through cyber patrol.

Bring all collected evidence
5

Report to Related Agencies

Report to OJK (investment), Kominfo (digital content), or other relevant agencies.

Use official reporting channels
Official Sources

Official Reporting Agencies

Use these official channels to report scams and get assistance.

Patroli Siber Polri

Official cybercrime reporting

OJK (Otoritas Jasa Keuangan)

Check investment legality & financial scam reports

Kominfo - Aduan Konten

Negative content & digital scam reports

Cek Rekening (Kominfo)

Verify scammer account numbers

BRTI (Badan Regulasi Telekomunikasi)

Report scam SMS/phone calls

Scam Prevention Tips

Simple steps to protect yourself from online scams

What To Do

  • Verify sender identity before sharing information
  • Check investment legality on official OJK website
  • Use cekrekening.id to verify seller accounts
  • Enable two-factor authentication (2FA) on important accounts
  • Discuss with family before large transfers

What NOT To Do

  • Never give PIN, OTP, or password to anyone
  • Don't click links from unknown sources
  • Don't transfer money to people you just met online
  • Don't be tempted by unrealistic investment returns
  • Don't share ID photos or personal documents on social media

Already a Scam Victim?

Holocare provides free services to help you document evidence, track cases, and get guidance on next steps.

Information on this page is compiled from OJK, Kominfo, Bareskrim Polri, and other official sources. Holocare is not affiliated with any government agency.

Last updated: January 2026 | © 2026 Holocare. All rights reserved.